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This document is to record in writing a verbal warning that has previously been given to an employee for poor performance. The Verbal Warning Confirmation Letter (poor performance) should be used as part of a disciplinary procedure.
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This document is to record in writing a verbal warning that has previously been given to an employee for misconduct. The Verbal Warning Confirmation Letter (misconduct) should be used as part of a disciplinary procedure.
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When engaging someone to work for you on a voluntary basis. You are not entering into an employment relationship with the Volunteer (there won’t necessarily be set hours to work and of course they won’t be paid) but nevertheless you should ensure that the scope of the voluntary arrangement is set out in writing. If a volunteer is to have access to confidential or sensitive information you should obtain their agreement that they will not misuse or disclose this information (as you would an actual employee). Remember, you may still be held liable for any breach of data protection law, even if attributed to a volunteer, so it is important to obtain an agreement in writing from the volunteer that they will adhere to your confidentiality and data protection policies.
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This document will be customer facing and will be provided to customers who wish to make a complaint explaining how one can make a complaint and what process the company will follow in order to resolve the complaint.
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This document is used to set out how a business will handle any complaints it receives. It is envisaged that this document will be used internally by staff and will guide and inform them as to how to manage any complaints and what process the company will follow should they receive any complaints from customers.
