Grievance Policy

Grievance Policy


This policy is for employees to follow should they be unhappy about an aspect of their employment and wish to raise a complaint. This policy sets out how the employee should go about raising a formal complaint (or grievance) with the employer.

An employee raising a formal grievance should do so in writing to management.


You should consider the following:

  • How long after receiving the written grievance will the employer have to respond to the initial written grievance?
  • If the matter proceeds to a grievance hearing, how long will the employer have to notify the employee of the findings of that hearing? Bear in mind that the grievance may be complicated and the timescale should therefore be realistic, but not excessively long.
  • If the employee wishes to appeal the grievance hearing, how long does the employee have in which to submit the appeal? How long will the employer have to notify the employee of the outcome of the appeal?

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