5.1 We aim to ensure Our CloudLegal Services are fully inclusive and accessible to everyone. To make this possible We need to collect (and may provide to prospective CloudLegal Service Providers) information on Your usage of the CloudLegal Services which will help us review the accessibility of, and Your usage of, the CloudLegal Services. This information is very important to Us as it also enhances Our understanding of the CloudLegal Member needs and helps Us to aid the technical administration of CloudLegal Site, to better understand how the CloudLegal Site is functioning and to draw conclusions upon demographic information. Such information is provided in anonymised and aggregate form and do not include any individually identifiable data.
5.2 RETENTION: How long We keep Your Personal Data collected through the CloudLegal Site depends on the context in which You provide it and the purpose for which We use it. We will only retain it for as long as is necessary for such purposes. CloudLegal uses it discretion to decide retention periods in consultation with the advice provided by any organisation by which We are a member of or regulated or governed by as referred to at the top of this Privacy Statement. Our retention periods are set out in the table at CloudLegal 2.1.
5.3 TELEPHONE CALLS: If You call any of the service telephone numbers We provide, We may record Your call. These recordings are used for training and quality control to ensure that We continuously monitor and improve Our service standards. Our legal basis for processing Personal Data in this way is supported by Article 6(1)(b) GDPR or where contract does not apply, We rely on Our legitimate interests under Article 6(1)(f) GDPR