Accessibility Statement

Accessibility Statement


An accessibility statement has two basic functions.

Firstly, it presents clear information about how accessible the website is for people visiting the website who may have disabilities. It also enables the website owner to acknowledge any areas of the website where accessibility targets may not have been met and to outline the proposed plan for resolving any such problem.

Secondly, it is a powerful declaration of commitment. People visiting the website, particularly those with disabilities, will appreciate the open acknowledgement that accessibility is a key driver for the website.


You should consider the following:

  • Use clear, simple language that the greatest majority of disabled users (including those with learning difficulties) can understand.
  • Include information on how users can customise their experience of the website if they are having difficulties using it – either through installing assistive technologies, using browser or operating system accessibility features, or accessibility tools on the site itself.
  • Include information on any accessibility limitations the site has, and plans to fix the limitations.
  • Consider what organisations disabled people may need to contact to get help if they still can’t find a solution to their difficulties accessing the website.
  • Prepare a feedback document to make sure that people’s feedback adequately explains the problem they are having.
  • Include the date the accessibility statement was last updated (and the statement’s accuracy should be reviewed and updated every time a new version of the site is launched)

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